Support

Can people read my conversations?

The only people that can read your conversations are those that you message either individually or in a team. This is because the data is encrypted to the highest standards both in transit and at rest.

Pando has eliminated any opportunity for an insider-hacking threat as no patient identifiable data is readable by any system admin or developer if an unauthorised database extraction occurs.

Pando cannot access the information entered by our users. Healthcare organisations can request data held on the servers; for example in the event of a serious clinical incident. 

Laptop help illustration

Get Support

Need some help?

Get in touch